Refund Policy

60-Day Money-Back Guarantee

We stand behind OVALUME with a full 60-day money-back guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 60 days of your order date and we will issue a full refund — no questions asked.

How to Request a Refund

  1. Email us at support@ovalume.com with your order number and reason for return.
  2. We will respond within 1–2 business days with return instructions.
  3. Once your return is received and inspected, your refund will be processed within 5–7 business days to your original payment method.

Conditions

  • Refunds apply to purchases made directly on this website.
  • Opened or partially used products are eligible for a refund within the 60-day window.
  • We cover return shipping for defective or incorrect items.

These terms do not affect your statutory rights.